What We Collect and Why We Keep It
We collect the information you provide when creating your account — full name, email address, phone number, and the mobile wallet identifiers linked to your bKash, Nagad or Rocket deposits. Transaction records tied to those wallets are stored to process your payments accurately and to resolve
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any disputes. We also collect device-level data such as browser type and IP address to protect your account from unauthorised access. This is standard security practice, not marketing profiling. We do not share your bKash or Nagad account numbers with advertisers. Where we work with payment
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processors to route Rocket or Nagad transfers, those partners operate under confidentiality terms and may only use your data to complete the transaction. We retain account data for as long as your account stays active. After account closure, we may hold certain records for the period
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required by applicable regulations in your region. You are entitled to ask what data we hold and to request corrections. Whether your account qualifies under local law depends on your location and applicable regional rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.